Privacy Policy

Revised 8/02/2023

This website, and all pages thereof, is operated by Forum Community Relations Inc., including its constituent entities and/or their respective affiliates, licensors, licensees, and/or agents (collectively, “Forum Community Relations”, “We”, “we”, “Us”, “us”, “Our” or “our”).

Your privacy is important, so we created this privacy policy to help you understand how we collect, store, use, or disclose your personal information.  Unless stated otherwise, this Privacy Policy applies both offline (for example, if we interact with you in person or over the phone) and when we interact with you through our online services.  This Privacy Policy applies to the collection, use and disclosure of personal information, including personal information relating to you (“you”, “You”, “user” or the “User”). Unless stated otherwise, this Privacy Policy applies to all pages of the website located at: https://www.forumrelations.com, and, unless otherwise stated thereon, to any other Forum Community Relations website or social media page that you access by or through the website (collectively, the “Web Site”), any and all services offered by Us, including Services offered by, through, or in association with the Web Site (the “Services”), and accessing Services and related informational materials onto or from the Web Site, or otherwise.

READ THIS PRIVACY POLICY CAREFULLY BEFORE MAKING USE OF ANY OF THE WEB SITE OR THE SERVICES.  IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, OR DO NOT HAVE THE AUTHORITY TO AGREE TO ANYTHING IN THIS PRIVACY POLICY ON BEHALF OF YOUR ORGANIZATION, DO NOT MAKE ANY USE OF ANY OF THE WEB SITE OR THE SERVICES.

1. CHANGES TO OUR PRIVACY POLICY
   
   We may have to change this Privacy Policy to reflect new regulations, new technologies or changes to how we collect, use or disclose your personal information.  We reserve the right to change this Privacy Policy at any time at our sole discretion.  Your continued use of the Web Site or the Services, subsequent to any modifications to this Privacy Policy, signifies that you consent to the collection, use and disclosure of your personal information in accordance with the modified Privacy Policy.
   

2. WHAT DO YOU MEAN BY PERSONAL INFORMATION?
   
   Personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or household.  We do not consider personal information to include information that has been de-identified so that it cannot reasonably identify, relate to, describe, be capable of being associated with, or be linked, directly or indirectly, to a particular consumer.  Your name and e-mail address are examples of data that may be personal information.
   

3. WHAT PERSONAL INFORMATION DO YOU COLLECT ABOUT ME? We collect and store personal information directly from you when you interact with us in person or via social media, when interact with us online through our Web Site, by phone, by e-mail, or through our chatbots, or when you provide us with personal information through the Get In Touch form on our Web Site. We only collect such personal information as is reasonably necessary for us to fulfil the purposes set out in this Privacy Policy.  Categories of personal information that we collect about you when you interact with us online or offline may include the following:
   
   - Contact information you share with us, including name, e-mail address, phone number, and mailing address;
   - Personal information that you chose to provide to us if you enroll in our coaching, training, or other Services;
   - Information you provide when you speak to us over the phone, such as inquiries about Services or other personal information you choose to communicate to us;
   - If you send us a query about our customer service by mail, e-mail or the contact form, we may collect your name, contact details and details of the query, which we will use to respond to you;
   - Information you submit to us directly via e-mail or other communication methods including, but not limited to, general inquiries, media inquiries, and customer support; and
   - Personal information that you provide while using our Web Site or when you use the Services.
   

4. HOW DO YOU USE MY PERSONAL INFORMATION?
   
   We use the above categories of personal information to support our typical business activities (including compliance with legal obligations, security, and anti-fraud purposes), and to provide  our Services to our customers, such as to:
   
   - Respond to your requests, for instance, if you use the form “Get In Touch” on our Web Site;
   - Improve our Services;
   - Provide you with the information, resources, or Services that you request from us, whether or not provided through the Web Site;
   - Get in touch with you after you submit an inquiry; and
   - If and where we make available a mailing list on our Web Site and you provide us with your e-mail address to join our mailing list, we may use your e-mail address to send you promotional information on our services. To unsubscribe from our mailing list, please contact Anne@ForumRelations.com, or follow the unsubscribe link in our e-mails.
   
   We may also use your personal information for other purposes related to our business or that of our related entities, as well as for any other purpose described in this Privacy Policy or any other agreement you may enter with us or otherwise as we may disclose to you or to which you consent from time to time, or for other purposes as required or permitted by applicable privacy laws.
   

5. HOW CAN I OPT-OUT OF RECEIVING MARKETING E-MAILS?
   
   We may communicate with you through e-mail for marketing and promotional purposes.  When you receive such communications from Forum Community Relations, you can always unsubscribe using the link in the e-mail.  Alternatively, you can reach out directly to us and we will help you out: Anne@ForumRelations.com.
   

6. HOW DO YOU PROTECT MY PERSONAL INFORMATION?
   
   We strive to implement reasonable measures to protect your personal information against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access, and any other unauthorized access or use.  We aim to ensure that the level of security and the measures adopted to protect your personal information are appropriate for the risks presented by the nature and use of your personal information.  However, we cannot guarantee with 100 percent certainty that your personal information will be secure from theft, loss, alteration, misuse, or unauthorized access, nor do we make any representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such information.  We are not responsible for any attempt made by a third party to circumvent our privacy and security protocols. Please immediately contact Anne@ForumRelations.com in the event that you feel the security of your personal information has been compromised.
   

7. DO YOU SHARE MY PERSONAL INFORMATION WITH THIRD PARTIES?
   
   We may share the categories of personal information described above with service providers that we partner with to assist us in various functions, including providing technological support and performing security and anti-fraud services, providing you with our Services where applicable, and providing you with communications and marketing information on our behalf.  However, we do not sell your personal information, including exchanging it for monetary or other valuable consideration.  We may also share your personal information with others as required under the law, such as where we are required to do so to comply with a valid court order or subpoena.
   
   We take steps to ensure that our service providers process your personal information in accordance with applicable privacy laws and regulations, only use it in accordance with our contract with them, and keep it secure.  If you would like more information, please contact us by e-mail at Anne@ForumRelations.com.
   
   We reserve the right to transfer your personal information to a successor entity (or potential buyer) if we sell or transfer our business operation.  We reserve the same right in case of merger, acquisition, bankruptcy, reorganization or sale of assets or sale of shares
   

8. WHERE WILL MY PERSONAL INFORMATION BE STORED?
   
   We are based in Canada and the information we collect is transferred, maintained, stored, and processed in Canada. You understand and agree that we may store and process the information you provide to us in Canada and other countries. When we share your personal information with our trusted partners, they may store some of your personal information in their databases in Canada, or elsewhere in the world. If you are accessing this Web Site from jurisdictions outside Canada, please be advised that by transmitting or sending personal information to us, you are transferring your personal information to us in Canada where data protection and privacy laws may be less stringent than the laws of your country.
   

9. HOW LONG DO YOU KEEP MY PERSONAL INFORMATION?
   
   We will retain your information for as long as needed to provide you the Web Site’s services, for our valid business purposes, and as necessary to comply with our legal obligations, resolve disputes, defend our legal rights, and enforce our agreements.  You can request that we delete personal information about you in our possession.  If you would like us to delete some or all of your personal information, or delete your account (if applicable), you can reach us directly at Anne@ForumRelations.com.
   

10. WHAT ARE MY RIGHTS REGARDING MY PERSONAL INFORMATION?
    
    Different laws allow you to exercise rights relating to your personal information.  Depending on where you are located, these rights can vary. Your rights usually include the right to:
    
    - access copies of the personal information that collect, use and disclose about you, as long as such data remains available in our databases; and
    - ask for the deletion of your personal information in certain circumstances provided by applicable law.
    
    Depending on where you are located and subject to applicable law, you may have additional rights with respect to your personal information, including:
    
    - “Right to rectification” – the right to ask for the rectification of your personal information in case it is incorrect, incomplete, invalid or ambiguous;
    - “Right to be forgotten” - the right to request that we erase your personal information in certain circumstances provided by applicable law;
    - “Data portability” - the right to request that we send to another company, where technically feasible, your personal information;
    - The right to request that we restrict the processing of your personal information in certain circumstances; for example, if you contest the accuracy of the personal information while we are verifying the accuracy thereof; and
    - The right to object to processing of your personal data where it is processed on the grounds of legitimate business interests.
    
    If you have any questions about your rights or if you want to exercise any of these rights, please contact us at Anne@ForumRelations.com.  We will take reasonable steps to enable you to access your personal information, or to update or correct personal information in our possession that you have previously submitted.

How can I reach you if I have more questions, concerns, or any inquiries?

Forum Community Relations welcomes your comments regarding this Privacy Policy. If you would like more information on this Privacy Policy or if you believe that Forum Community Relations has not adhered to the terms of this Privacy Policy, you can always reach out to us by e-mail at Anne@ForumRelations.com, and we will get back to you as soon as possible.